Privacy Policy

Last updated: January 9, 2026

This Privacy Policy describes how Merit & Jane (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase on meritandjane.com  (the "Site") or communicate with us regarding the Site (collectively, the "Services"). For the purposes of this Privacy Policy, "you" means the user of the Services, whether a customer, website visitor, or other individual whose information we have collected in accordance with this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree with this Privacy Policy, do not use or access any of the Services.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last Updated" date, and take any other action required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect personal information about you from a variety of sources, as described below. The information we collect and use varies depending on how you interact with us.

In addition to the specific uses set forth below, we may use the information we collect about you to communicate with you, provide or improve the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.

What Personal Information Do We Collect

The types of personal information we collect about you depend on how you interact with our Site and use our Services. When we use the term "personal information," we mean information that identifies, relates to, describes, or can be associated with you. The following sections describe the specific categories and types of personal information we collect.

Information We Collect Directly From You

The information you send directly to us through our Services may include:

  • Contact information, including your name, address, phone number, and email address.

  • Order information, including your name, billing address, shipping address, payment confirmation, email address, and phone number.

  • Account information, including your username, password, security questions, and other information used for account security purposes.

  • Customer support information, including information you choose to include in communications with us, for example, when sending a message through the Services.

Some features of the Services may require you to provide us with certain information about yourself. You can choose not to provide this information, but doing so may prevent you from using or accessing these features.

Information We Collect About Your Use

We may also automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels, and similar technologies ("Cookies"). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address, and other information regarding your interaction with the Services.

Information We Obtain From Third Parties

Finally, we may obtain information about you from third parties, including vendors and service providers who may collect information on our behalf, such as:

  • Companies that support our Site and Services, such as Shopify.

  • Our payment processors collect payment information (e.g., bank account, credit or debit card information, billing address) to process your payment in order to fulfill your orders and provide you with the products or services you have requested, to fulfill our contract with you.

  • When you visit our Site, open or click on emails we send you, or interact with our Services or advertisements, we, or third parties we work with, may automatically collect certain information using online tracking technologies such as pixels, web beacons, software development kits, third-party libraries, and cookies.

Any information we obtain from third parties will be treated in accordance with this Privacy Policy. Please also see the section below, Third-Party Websites and Links.

How We Use Your Personal Information

  • Providing Products and Services. We use your personal information to provide you with the Services in order to fulfill our contract with you, including to process your payments, fulfill your orders, send you notifications related to your account, purchases, returns, exchanges, or other transactions, to create, maintain, and manage your account, arrange for shipping, facilitate any returns and exchanges, and other features and functionalities related to your account. We may also enhance your shopping experience by allowing Shopify to link your account with other Shopify services you may choose to use. In this case, Shopify will process your information as set out in its Privacy Policy.

  • Marketing and Advertising. We may use your personal information for marketing and promotional purposes, such as to send marketing, advertising, and promotional communications via email, text message, or postal mail, and to show you advertisements for products or services. This may include using your personal information to better tailor the Services and advertising on our Site and other websites.

  • Security and Fraud Prevention. We use your personal information to detect, investigate, or take action against potential fraudulent, illegal, or malicious activity. If you choose to use the Services and register for an account, you are responsible for keeping your account credentials secure. We strongly recommend that you do not share your username, password, or other login details with anyone else. If you believe your account has been compromised, please contact us immediately.

  • Communicating with You and Service Improvement. We use your personal information to provide you with customer support and improve our Services. This serves our legitimate interests in being responsive to you, providing you with effective services, and maintaining our business relationship with you.

Cookies

Like many websites, we use cookies on our Site. For specific information about the cookies we use related to operating our Shopify store, please see https://www.shopify.com/legal/cookies . We use cookies to operate and improve our Site and Services (including remembering your actions and preferences), to conduct analytics, and to better understand user interaction with the Services (in our legitimate interest to administer, improve, and optimize the Services). We may also allow third-party service providers to use cookies on our Site to better tailor services, products, and advertising on our Site and other websites.

Most browsers accept cookies by default, but you can choose to configure your browser to delete or reject cookies through your browser's settings. Please note that deleting or blocking cookies may negatively impact your user experience and may cause some of the Services, including certain features and general functionality, to malfunction or become unavailable. Additionally, blocking cookies may not completely prevent us from sharing information with third parties, such as our advertising partners.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for contract fulfillment, legitimate purposes, and other reasons subject to this Privacy Policy. Such circumstances may include:

  • With suppliers or other third parties who perform services on our behalf (for example, IT management, payment processing, data analysis, customer support, cloud storage, fulfillment, and shipping).

  • We share your information with our business and marketing partners to provide services and targeted advertising to you. Our business and marketing partners will use your information in accordance with their own privacy policies.

  • When you direct, request, or otherwise consent to our disclosure of certain information to third parties, such as to send you products or through your use of social media widgets or login integrations, with your consent.

  • With our subsidiaries or within our corporate group, in our legitimate interest to run a successful business.

  • In connection with a business transaction such as a merger or bankruptcy, to comply with any applicable legal obligation (including responding to subpoenas, search warrants, and similar requests), to enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.

We disclose the following categories of personal information about users for the purposes set out above in "How we collect and use your personal information" and "How we disclose personal information":

Category

Recipient Categories

Identifiers such as basic contact details and certain order and account information

Suppliers and third parties who perform services on our behalf (such as internet service providers, payment processors, compliance partners, customer support partners, and data analytics providers); Business and marketing partners; Affiliates

Commercial information such as order information, purchase information, and customer support information


Internet or similar network activity, such as Usage Data


Geolocation data such as locations determined by an IP address or other technical measures


We do not use or disclose sensitive personal information without your consent or for the purpose of inferring characteristics about you.

With your consent, we share personal information for the purpose of advertising and marketing activities, as indicated below.

Third-Party Websites and Links

Our Site may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated with or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee or assume responsibility for the privacy or security of such sites, including the accuracy, completeness, or reliability of the information found on these sites. Information you provide in public or semi-public places, including information you share on third-party social media platforms, may also be visible to other users of the Services and/or users of those third-party platforms, without limitation as to its use by us or a third party. Our inclusion of such links does not, in and of itself, imply any endorsement of the content on such platforms or of their owners or operators, except as disclosed on the Services.

Children's Data

The Services are not intended for use by children, and we do not knowingly collect personal information about children. If you are the parent or guardian of a child who has provided us with their personal information, you can contact us using the contact details below to request its deletion.

As of the effective date of this Privacy Policy, we have no actual knowledge that we "share" or "sell" (as those terms are defined in applicable law) personal information of individuals under the age of 16.

Security and Preservation of Your Information

Please note that no security measure is perfect or impenetrable, and we cannot guarantee "perfect security." Furthermore, any information you send us may not be secure while in transit. We recommend that you do not use unsecured channels to communicate sensitive or confidential information to us.

The length of time we retain your personal information depends on various factors, such as whether we need the information to maintain your account, provide the Services, comply with legal obligations, resolve disputes, or enforce other applicable contracts and policies.

Your Rights

Depending on where you live, you may have some or all of the rights listed below regarding your personal information. However, these rights are not absolute; they may apply only in certain circumstances, and in some cases, we may refuse your request as permitted by law.

  • Right of Access / Knowledge: You may have the right to request access to the personal information we hold about you, including details relating to the ways in which we use and share your information.

  • Right to Erasure: You may have the right to request that we delete the personal information we hold about you.

  • Right to Correction: You may have the right to request that we correct inaccurate personal information we hold about you.

  • Right to Portability: You may have the right to receive a copy of the personal information we hold about you and request that we transfer it to a third party, under certain circumstances and with certain exceptions.

  • Right to Opt Out of Sale, Sharing, or Targeted Advertising: You may have the right to tell us not to "sell" or "share" your personal information or to opt out of the processing of your personal information for purposes considered as "targeted advertising," as defined in applicable privacy laws. Please note that if you visit our Site with the Global Privacy Control opt-out preference signal enabled, depending on your location, we will automatically treat this as a request to opt out of the "sale" or "sharing" of information for the device and browser you use to visit the Site.

  • Restriction of Processing: You may have the right to ask us to stop or restrict our processing of personal information.

  • Withdrawal of Consent: When we rely on consent to process your personal information, you may have the right to withdraw this consent.

  • Appeal: You may have the right to appeal our decision if we refuse to process your request. You can do so by responding directly to our refusal.

  • Communication Preferences Management: We may send you promotional emails, and you can opt out of receiving them at any time using the unsubscribe option shown in our emails. If you opt out, we may still send you non-promotional emails, such as those about your account or orders you have placed.

You can exercise any of these rights where indicated on our Site or by contacting us using the contact details provided below.

We will not discriminate against you for exercising any of these rights. We may need to collect information from you to verify your identity, such as your email address or account information, before providing a substantive response to your request. In accordance with applicable law, you may appoint an authorized agent to make requests on your behalf to exercise your rights. Before accepting such an agent's request, we will require the agent to provide proof that you have authorized them to act on your behalf, and we may need to verify your identity directly with us. We will respond to your request in a timely manner as required by applicable law.

Complaints

If you have complaints about how we process your personal information, please contact us using the contact details provided below. If you are not satisfied with our response to your complaint, depending on where you live, you may have the right to appeal our decision by contacting us using the contact details below, or to lodge your complaint with your local data protection authority.

Contact Information

Store name: Merit & Jane

Company name: Retail Premium Service WWSE Inc.

Company Address: 30 N Gould St Ste R, Sheridan, Wyoming 82801, USA

Warehouse Address: 312 W 2nd St, Casper, Wyoming 82601, USA

Company Number: 2025-001703259

Phone: +1 765 439 6592

Email: info@meritandjane.com

Hours of Operation:
Monday to Friday | 09:00 - 17:00 (EST)
Saturdays and Sundays | 11:00 - 16:00 (EST)

Our goal is to respond to your inquiries within 24 hours.

Or contact us through our Contact Page.